What are my delivery options?
You have two convenient options for receiving your order:
- Pickup at Our Butcher Shop: You can always pick up your order for free at our Butcher Shop.
- Home Delivery: We offer delivery within the San Francisco Bay Area for a flat fee of $15. If you’re outside our delivery area, we’ll ship your order overnight using one of our trusted shipping partners.
How much does delivery or shipping cost?
- Bay Area Home Delivery: $15 flat fee.
- Overnight Shipping within California: $30 per box (a box holds approximately 20 lbs).
- Overnight Shipping to AZ, WA, OR, NV: $45 per box.
- Shipping to Other States: We can ship anywhere in the U.S. outside the states listed above—please call us for pricing.
When will my order arrive?
We require a three-day advance for all orders. Here’s what you can expect:
- Home Delivery: Your order will be delivered based on your location:
- North Bay/Napa: Tuesdays
- East Bay/Marin: Wednesdays
- San Francisco: Thursdays
- Peninsula/South Bay: Thursdays
Note: We occasionally combine Wednesday and Thursday routes into a single Wednesday delivery, depending on the number of orders. We’ll notify you by text if this applies to your delivery.
- Overnight Shipping: If you choose Overnight Shipping, your order will be sent out on a Tuesday. Orders within California typically arrive the next day, while orders outside California are delivered within two days.
How is my order delivered or shipped?
All orders are delivered or shipped frozen to ensure quality. It’s normal for some thawing to occur during transit, but as long as your meat stays below 40°F, it’s perfectly safe to eat and can be refrozen without issue. Our shipping boxes are designed to handle an extra day in transit if needed. If you have any concerns about the condition of your meat upon arrival, don’t hesitate to contact us.
Do you deliver in North Berkeley? Thank you.
Yep! Just select East Bay on Wednesday. Thanks!
Need help ordering
How do you know the window of delivery once you have ordered?
Thank you!!
Hi
Can I pick this up at the Community Market on Sunday?
Hi Deborah, Orders made by tonight (Tuesday) can be picked up at Community Market or any of our locations on Sunday. It is a 5 day window for all online orders. Thanks!
I picked up my chateaubriand today 12/19 is it ok in the fridge til Christmas or should I freeze it for a couple days