Hello, Meat Heads!

We’ve gathered answers to some of our most frequently asked questions about order delivery and shipping, directly from Adam.

If you don’t see your question here, or if you have feedback to share, please Contact Us or call Adam at (707) 332-4605 – we’d love to hear from you as we continue to grow and improve. We also have a Quick Guide on Ordering from Our Website – click here to read it!

Victorian Farmstead Cooler Bags

We also appreciate our customers returning our reusable Vic Farms cooler bags!

These sturdy, insulated bags keep your orders fresh and cool during transit, and they’re designed to be reused many times.

If you regularly pick up orders or receive home delivery, returning the cooler bags helps us keep costs down, reduce waste, and support our commitment to sustainability.

Thank you for helping us stay eco-friendly and efficient!

Here Are The Most Frequently Asked Shipping Questions

What are my delivery options?

You have two convenient options for receiving your order:

• Pickup at Our Butcher Shop: You can always pick up your order for free at our Butcher Shop.
• Home Delivery: We offer delivery within the San Francisco Bay Area for a flat fee of $15. If you’re outside our delivery area, we’ll ship your order overnight using one of our trusted shipping partners.

How much does delivery or shipping cost?

• Bay Area Home Delivery: $15 flat fee.
• Overnight Shipping within California: $30 per box (a box holds approximately 20 lbs).
• Overnight Shipping to AZ, WA, OR, NV: $45 per box.
• Shipping to Other States: We can ship anywhere in the U.S. outside the states listed above—please call us for pricing.

When will my order arrive?

We require a three-day advance for all orders. Here’s what you can expect:

• Home Delivery: Your order will be delivered based on your location:
  • North Bay/Napa: Tuesdays
  • East Bay/Marin: Wednesdays
  • San Francisco: Thursdays
  • Peninsula/South Bay: Thursdays

  Note: We occasionally combine Wednesday and Thursday routes into a single Wednesday delivery, depending on the number of orders. We’ll notify you by text if this applies to your delivery.

• Overnight Shipping: If you choose Overnight Shipping, your order will be sent out on a Tuesday. Orders within California typically arrive the next day, while orders outside California are delivered within two days.

How is my order delivered or shipped?

All orders are delivered or shipped frozen to ensure quality. It’s normal for some thawing to occur during transit, but as long as your meat stays below 40°F, it’s perfectly safe to eat and can be refrozen without issue. Our shipping boxes are designed to handle an extra day in transit if needed. If you have any concerns about the condition of your meat upon arrival, don’t hesitate to contact us.